Privacy Policy – Spa Mobile
Effective Date: [May 2nd 2025]
At Spa Mobile, we are committed to protecting the personal information of our clients, staff, and partners. This policy explains how we collect, use, and safeguard your data by Québec’s Law 25 and other applicable privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Address
- Health/massage preferences
- Booking and payment history
2. Why We Collect This Information
We collect your personal information to:
- Book and manage appointments
- Process payments
- Send appointment confirmations and reminders
- Provide personalized massage services
- Communicate with you for support or marketing (with your consent)
3. How Your Information is Stored
Your data is stored securely on our encrypted booking platform and CRM (FluentCRM, Booknetics, and other approved tools). Only authorized team members have access to your information.
4. Consent
We collect your personal information with your consent when:
- You fill out a booking form
- You subscribe to our newsletter
- You contact us for services or information
You may withdraw your consent at any time by emailing us at: [email protected]
5. Access and Control of Your Data
You have the right to:
- Request access to your personal data
- Correct or update your information
- Request deletion of your data (subject to legal and business obligations)
To exercise these rights, contact: [email protected]
6. Cookies & Tracking
We use basic cookies for website functionality and analytics. We do not use cookies that collect personally identifiable data unless required for marketing (e.g., Meta Pixel). No third-party tracking is enabled without your knowledge or consent.
7. Questions?
If you have questions about our privacy practices, contact our Privacy Officer at: [email protected]
